Policies & Terms

Important information about how we protect and care for your child at Little Angels.

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Privacy Policy & POPIA Compliance

At Little Angels Nursery School, we are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

Information We Collect

  • Child and parent/guardian contact information
  • Medical information and emergency contacts
  • Immunization records and health requirements
  • Enrollment and attendance records
  • Financial information for fee processing

How We Use Your Information

  • To provide quality childcare and educational services
  • To ensure your child's safety, health, and wellbeing
  • To communicate with parents/guardians about their child
  • To comply with legal and regulatory requirements
  • To process payments and maintain financial records

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. All staff members are trained in data protection and confidentiality.

Your Rights: You have the right to access, correct, or request deletion of your personal information. Contact us at info@littleangels.co.za for any privacy-related requests.

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Terms & Conditions

Enrollment

Enrollment is subject to availability and completion of all required documentation. A registration fee may apply and is non-refundable.

Fees & Payment

  • Monthly fees are due on the 1st of each month
  • Late payment fees may apply after the 7th day of the month
  • Fees cover tuition, meals, and basic learning materials
  • Transport and extra-curricular activities may incur additional costs
  • One month's written notice required for withdrawal

Attendance & Hours

  • Operating hours: Mon–Thu 06:00–18:00, Fri 06:00–17:30
  • Late pickups may incur additional fees
  • Please notify us if your child will be absent
  • No fee deductions for absences or holidays

Health & Safety

  • Children must be immunized according to national schedule
  • Sick children should remain at home to prevent illness spread
  • We administer only prescribed medication with written consent
  • Emergency medical treatment consent is required
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Photo & Media Consent

We occasionally take photographs and videos of children engaged in activities at Little Angels for the following purposes:

  • Documentation of learning and development
  • Display within the school premises
  • Marketing materials (website, social media, brochures)
  • Parent communication and newsletters

Parents/guardians will be asked to provide written consent for photography and media use during enrollment. You may withdraw consent at any time by notifying us in writing.

We never publish children's full names alongside images on public platforms and maintain strict safeguarding protocols for all media.

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Emergency Procedures

Medical Emergencies

In the event of a medical emergency, we will:

  1. Administer first aid immediately
  2. Contact emergency services if necessary
  3. Notify parents/guardians without delay
  4. Transport the child to the nearest medical facility if required
  5. Accompany the child until a parent/guardian arrives

Authorized Pick-up

Children will only be released to parents/guardians or individuals specifically authorized in writing. Photo identification will be requested for verification.

Fire & Evacuation

We conduct regular fire drills and maintain emergency evacuation procedures. All staff are trained in emergency response protocols.

Download Policy Documents

For your convenience, you can download full versions of our policies:

Note: Document links are placeholders. Contact us to request policy documents.

Questions About Our Policies?

We're happy to clarify any aspect of our policies and procedures. Don't hesitate to reach out.